Arrival Guide
A simple passenger journey guide for domestic and international arrivals at Kualanamu International Airport.
Passenger Arrival Journey
Follow the step-by-step arrival process based on your flight type.
Step 1
Aircraft Arrival
Welcome to Kualanamu International Airport. Please remain seated until the aircraft has parked safely and the seatbelt sign has been turned off.
Step 2
Walk to Arrival Area
Follow the directional signs through the arrival corridor and proceed toward the baggage claim area.
Step 3
Baggage Claim
Collect your baggage at the designated baggage carousel according to the flight information display.
Step 4
Arrival Hall
Proceed to the public arrival hall where passenger facilities, meeting points, and assistance services are available.
Step 5
Transport & Pick-up Area
Continue to the designated transport and pick-up areas for taxis, buses, online transportation, and private vehicles.
Related Guides
Explore other passenger travel information and airport guidance.
Departure Guide
Passenger departure journey including check-in, security screening, immigration, and boarding.
Immigration Information
Immigration procedures, travel documents, autogate facilities, and international passenger guidance.
Customs Information
Electronic customs declaration, QR code process, restricted goods, and customs inspection guidance.