Departure Guide
A simple passenger journey guide for domestic and international departures at Kualanamu International Airport.
Passenger Departure Journey
Follow the step-by-step departure process based on your flight type.
Step 1
Terminal Entrance
Arrive at the departure terminal and prepare your travel documents before entering the check-in area.
Step 2
Check-in Process
Proceed to the airline check-in counter or use the self check-in facility to obtain your boarding pass.
Step 3
Baggage Drop
Submit your checked baggage at the designated airline counter and make sure your baggage tag is received.
Step 4
Security Screening
Proceed through passenger security screening before entering the domestic boarding area.
Step 5
Boarding Lounge
Wait comfortably in the boarding lounge and monitor flight information displays for boarding updates.
Step 6
Boarding Gate
Proceed to your assigned boarding gate when boarding is announced and prepare your boarding pass and identity document.
Related Guides
Explore other passenger travel information and airport guidance.
Arrival Guide
Passenger arrival journey including baggage claim, immigration, customs, and transport access.
Immigration Information
Immigration procedures, travel documents, autogate facilities, and international passenger guidance.
Customs Information
Electronic customs declaration, QR code process, restricted goods, and customs inspection guidance.