Immigration Information
International passenger immigration guidance and travel document procedures at Kualanamu International Airport.
All international passengers are required to complete immigration procedures upon arrival in or departure from Indonesia.
Immigration Process
The following steps describe the general immigration process for international passengers.
Prepare Passport & Documents
Ensure your passport, boarding pass, visa, and supporting travel documents are ready before approaching immigration.
Proceed to Immigration Area
Follow airport signage and proceed to the immigration counter or automated gate area.
Immigration Counter / Autogate
Submit your travel documents to the officer or use the automated immigration gate if eligible.
Verification Process
Immigration officers will verify your identity, travel purpose, and document validity.
Clearance Complete
After clearance, passengers may continue to the next airport process according to their journey.
Required Documents
Please prepare the following documents before approaching immigration counters.
Passport
A valid passport is required for all international travel procedures.
Boarding Pass
Prepare your flight ticket or boarding pass for verification.
Visa / Stay Permit
Prepare visa or stay permit documents if required by immigration regulations.
Supporting Documents
Additional documents may include hotel booking, return ticket, or travel purpose documents.
Autogate Facility
Eligible passengers may use automated immigration gates for a faster and more convenient immigration process.
- ✓ Valid electronic passport holders
- ✓ Eligible passengers based on immigration regulations
- ✓ No immigration record issues
Autogate
Important Notice
- Ensure all information provided is accurate and consistent with your travel documents.
- Passengers who fail to comply with immigration regulations may be denied entry or subject to further inspection.
- Please remove passport covers and accessories before document scanning.
Passenger Tips
Prepare Documents Beforehand
Have all required documents ready to help speed up the immigration process.
Follow Airport Signage
Follow directional signs to the correct immigration area.
Remove Passport Cover
Remove passport covers or accessories before document scanning.
Arrive Early
Arrive early for international flights to allow sufficient time for immigration procedures.
Related Guides
Explore other passenger travel information and airport guidance.
Arrival Guide
Passenger arrival journey including baggage claim, immigration, customs, and transport access.
Departure Guide
Passenger departure journey including check-in, security screening, immigration, and boarding.
Customs Information
Electronic customs declaration, QR code process, restricted goods, and customs inspection guidance.